

Last updated: 04/07/2026
Welcome to Time2Roam. These Terms and Conditions (“Terms”) govern your use of our website and services. By using our site or purchasing any service, you agree to these Terms.
If you do not agree, please do not use our site or services.
1. Who we are
Time2Roam (“we”, “us”, “our”) is a travel agency based in Dorset, UK. We specialize in creating personalized travel itineraries for solo travellers and couples.
Contact details:
Email: time2roam@outlook.com
2. Our services
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We provide travel planning and itinerary design services.
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We offer different packages (e.g. budget, standard, premium) with varying levels of detail and support.
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We do not operate as a tour operator or airline; we do not own or control hotels, airlines, or other travel suppliers.
All itineraries are suggestions and plans based on your preferences. You are responsible for making and managing your own bookings unless otherwise agreed in writing.
3. Use of the website
You agree to:
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Use the site only for lawful purposes.
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Not attempt to damage, hack, or disrupt the site.
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Not copy or reuse our content without permission.
We may suspend or terminate access if we believe you are misusing the site.
4. Booking and payments
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Prices for our services are shown on our website or provided in a quote.
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Payment terms (e.g. full payment upfront, deposits) will be clearly stated at checkout or in your quote.
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Your booking is confirmed only after payment is received and you receive a confirmation from us.
All payments are processed securely by our payment providers. We do not store full card details.
5. Changes, cancellations and refunds
Because our work is personalized planning:
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Once we start working on your itinerary, fees may be non-refundable, except where required by law.
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If you wish to change or cancel your plan, contact us as soon as possible. We will let you know what is possible and any fees that may apply.
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Any refunds, if applicable, will follow the policy shown on our website or in your specific agreement.
Changes or cancellations to flights, hotels, or other services booked directly with suppliers are subject to their own terms and conditions.
6. Your responsibilities
You are responsible for:
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Providing accurate and complete information (e.g. names, dates, preferences, health or fitness considerations).
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Checking all details in your itinerary and confirmation documents.
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Ensuring you have valid passports, visas, travel insurance, and any required vaccinations.
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Complying with local laws and regulations at your destination.
We are not responsible if you are denied boarding, entry, or services due to missing documents or requirements.
7. Travel risks and fitness
Travel involves risks, including delays, changes, and events beyond our control. You acknowledge that:
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You travel at your own risk.
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You are responsible for assessing your own fitness and health for any activities included in your itinerary.
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You should follow local safety advice and take out suitable travel insurance.
We are not liable for injuries, losses, or damages arising from activities you choose to take part in, except where required by law.
8. Third-party services and links
Our itineraries may include recommendations or links to third-party services (e.g. hotels, airlines, tours, fitness classes).
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These services are provided by independent suppliers, not by us.
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Their own terms and conditions apply.
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We are not responsible for their actions, omissions, or service quality.
We may earn a commission from some partners, but this does not change our commitment to honest recommendations.
9. Intellectual property
All content on our website and in your itinerary (including text, design, branding, and materials) is owned by or licensed to Time2Roam.
You may not copy, distribute, or reuse our content for commercial purposes without our written permission.
10. Limitation of liability
To the fullest extent permitted by law:
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We are not liable for any indirect, incidental, or consequential loss (such as loss of enjoyment, loss of profits, or missed connections).
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Our total liability for any claim related to our services is limited to the amount you paid us for the relevant service.
Nothing in these Terms limits any rights you have under consumer protection laws that cannot be excluded.
11. Personal data and privacy
We handle your personal data in line with our Privacy Policy, which explains what we collect, how we use it, and your rights.
By using our services, you agree to our use of your data as described in the Privacy Policy.
12. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date.
Your continued use of our site or services after changes means you accept the updated Terms.
13. Governing law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory local law provides otherwise.
14. Contact us
If you have any questions about these Terms, please contact:
Time2Roam
Email: time2roam@outlook.com